Hiring: Surety Client Service Lead Company: WTW Location: Atlanta, GA Job Posted Time: 2026-09-10 11:50:34 Employment Type: Remote Target Skills & Keywords : Epic Systems About the job Experience: •5-7 years of relevant working experience in a Surety environment •7 years of relevant working experience in a Surety environment Required Skills: •Responsible for managing Client Service Specialists and delivering exceptional client service. This role requires a proactive, detail-oriented professional who can lead by example, drive operational excellence, and foster a culture of accountability and innovation. •Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. •Lead and supervise team members, promoting performance, teamwork, and knowledge sharing. •Conduct monthly team meetings focused on development and feedback. •Communicate corporate directives and ensure adoption of processes and procedures •Ensure professional handling of client programs including placement, capacity, rates, indemnity, and marketing. •Recruit, interview, hire, train, and mentor new colleagues •Engage internal resources & assist in resolution of client issues while focusing on areas of opportunity Qualifications: •Minimum – 5-7 years of relevant working experience in a Surety environment •Strong leadership and team management skills •Excellent communication and organization abilities •Commitment to continuous improvement and innovation •This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!