Hiring: Supply Chain Customer Service Representative Company: Nesco Resource Location: Houston, TX Job Posted Time: 2026-09-10 15:14:23 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, SAP, Six Sigma About the job Experience: •2+ years of experience in a corporate B2B environment Required Skills: •Serve as a primary point of contact for assigned B2B customer accounts •Build and maintain strong customer relationships through proactive communication and follow-up •Manage customer orders and support the order-to-fulfillment process •Coordinate closely with supply chain, logistics, operations, sales, and other internal teams •Proactively contact customers regarding orders, product needs, demand changes, and service-related issues •Monitor customer buying patterns and identify increases or decreases in demand •Analyze customer and order data to anticipate needs and identify potential issues •Resolve order, shipment, inventory, and customer service issues while ensuring timely follow-through Qualifications: •Strong customer-facing experience via phone and email •Demonstrated capacity to manage customer relationships rather than solely process transactions •Strong written and verbal communication skills •Excellent organization, multitasking, and follow-through •Strong analytical, problem-solving, and basic math skills •Proficiency with Microsoft Excel and Word •Demonstrated capacity to work effectively in a fast-paced environment with changing priorities •Bachelor's degree or equivalent relevant professional experience •SAP or other ERP experience •Manufacturing, industrial, chemical, petrochemical, plastics, or oil & gas experience Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!