Hiring: Supervisor Solutions Group Mega Projects Solution Group Company: United Site Services Location: Meridian, ID Job Posted Time: 2026-09-12 10:18:53 Employment Type: Full-time Target Skills & Keywords : Swift About the job Experience: •In the customer service field or equivalent combination of education and experience Required Skills: •Monitor the Call Management System to identify operational issues and/or proper coverage is constantly maintained •Generate monthly metrics and scorecard reporting •Track and approve employees in the payroll system •Build and maintain strong cross-functional relationships to ensure excellent experience delivery •Build and maintain high-quality, long-term partnerships with customers •Provide swift, customer-centric resolutions for customer escalations •Drive National Account Specialists team accountability and performance delivery •Monitor calls, in and outbound, to observe employees’ customer experience skills, technical accuracy, and conformity to department processes Qualifications: •2 Year / Associate degree or equivalent combination of education and experience in Business Administration, Finance, Accounting •Demonstrate strong safety awareness and leadership and an entrepreneurial spirit--thrive on and seek out change while fostering that spirit within the team •Champion and uphold our values: Easy, Safe & Clean •Exhibit a desire to succeed and win, as well as grow career opportunities •Demonstrate strong safety awareness and leadership •Demonstrate an entrepreneurial spirit; thrive on and seek out change while fostering that spirit within the team •Hold professionally engaging conversations over the phone and via e-mail •Industry knowledge: Ag, Industrial, Construction, Residential, Gov., commercial, events •Know the key steps of projects and project management •Strong PC proficiency Compensation: •$66,700 - $96,700 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!