Supervisor, Reimbursement - Appeals and Follow-up

Guardant Health - United States

Hiring: Supervisor, Reimbursement - Appeals and Follow-up Company: Guardant Health Location: United States Job Posted Time: 2026-09-16 20:12:50 Employment Type: Remote Target Skills & Keywords : CPT, Medicaid, Medicare, Revenue Cycle Management, Salesforce About the job Experience: •3 to 5 years of experience in healthcare revenue cycle management, reimbursement, claims follow-up, denials, or appeals, with 1+ year of supervisory or people-leadership experience. •5 years of experience in healthcare revenue cycle management, reimbursement, claims follow-up, denials, or appeals, with 1+ year of supervisory or people-leadership experience. Required Skills: •The Supervisor is accountable for team productivity, quality, backlog management, and reimbursement outcomes, with a focus on improving •, accelerating claim resolution, and creating sustainable revenue cycle processes. This position requires strong leadership, analytical skills, reimbursement knowledge, and the ability to collaborate across teams to address systemic issues impacting revenue. •Team Leadership & Performance Management •Lead, coach, and develop team members while establishing clear expectations for productivity, quality, timeliness, and reimbursement performance. •Monitor individual and team performance through operational metrics, dashboards, quality reviews, and reimbursement outcomes. •Conduct regular team and individual meetings to establish priorities, address barriers, provide feedback, and identify development opportunities. •Promote a culture of accountability, collaboration, continuous improvement, and ownership of results. •Oversee appeals and claims follow-up activities for denied, underpaid, incorrectly processed, and outstanding claims. Qualifications: •Bachelor's degree in healthcare administration, business administration, finance, engineering, or a related field preferred; equivalent relevant experience will be considered. •In-depth knowledge of healthcare claims adjudication, appeals, payer processes, reimbursement methodologies, and performance metrics. •Demonstrated analytical, problem-solving, communication, and leadership skills with the ability to use data to drive operational and financial improvements. •Knowledge of CPT/HCPCS coding, payer medical policies, timely filing requirements, and appeal processes. •Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work. •Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time. Compensation: •$80,070 - $110,075 / year •Flexible work environment (work from home / hybrid options) •This range does not include benefits or, if applicable, bonus, commission, or equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!