Hiring: Supervisor Customer Service Company: Hubbell Incorporated Location: Centralia, MO Job Posted Time: 2026-09-16 22:28:28 Target Skills & Keywords : Project Management About the job Experience: •5 years customer service experience and/or project management preferred. •Minimum 5 years customer service experience and/or project management preferred. Required Skills: •Improve the customers experience with HPS. Create engaged customers and help facilitate growth. •Manage and Monitor order entry process as defined in the company guidelines. Ensure review of purchase orders with certain requirements are adequately defined and documented; differences are resolved prior to order entry and HPS has the capability to meet contractual requirements. •Discuss important quotations, significant purchase orders, returned goods requests and any other important transactions with TMs, CSD and RVP’s. •Review customer’s terms and conditions and resolve exceptions to the customer’s and HPS’s satisfaction. •Ensure all orders are handled accurately and ship promptly. •Take ownership of customer issues and follow problems through to resolution. •Interact with customers and garner feedback of HPS services, products, and processes. •Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!