Hiring: Supervisor, Client Operations - Onsite Pittsburgh, PA Company: Verisma Location: Pittsburgh, PA Job Posted Time: 2026-09-12 15:15:29 Employment Type: Remote Target Skills & Keywords : HIPAA About the job Required Skills: •Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS). •Lead and oversee meeting facility revenue goals on a consistent basis. •Identifies and recommends opportunities to increase productivity. •Complies with all release of information related functions, as stipulated by service agreement. •Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction. •Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote. •Assists in selecting, interviewing, hiring and terminating of employees. •Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary. Qualifications: •A High School Diploma or GED is required, some college preferred. •A valid driver’s license and a history of safe driving. •Demonstrated capacity to communicate effectively with clients, staff members and management. •Knowledge of HIPAA privacy information standards, required. •RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!