Hiring: Success Strategy and Business Operations Senior Associate Company: Relativity Location: Montana, United States Job Posted Time: 2026-09-12 11:01:03 Employment Type: Remote Target Skills & Keywords : Change Management, Project Management, Risk Management, SaaS, Salesforce About the job Experience: •5 years of experience in strategy, business operations, management consulting, or customer success operations, ideally within a SaaS or technology environment. Required Skills: •Business Operations, Change Management, Consulting, Cross-Functional Teamwork, Operational Excellence, Process Improvements, Project Management, Risk Management, Strategic Planning, Strategy Development Qualifications: •Core duties of the role •Serve as a strategic thought partner to Success leadership, supporting the planning, alignment, and execution of the department's operating rhythm. •Partner with teams across Relativity Success to understand what's happening on the ground and channel that intelligence into Strategic Execution's prioritization and reporting capabilities. •Support prioritization for cross-team work, helping assess dependencies, surface conflicts, and keep sequencing decisions grounded to ensure it all leads towards the department’s goals and priorities. •Stay close to in-flight work across the department through the relevant cross-team forums, so prioritization and reporting reflect a complete picture. •Recommend action, not just report it — surface cross-team dependencies, risks, and AI-maturity signals with a proposed course of action attached, not just the finding. •Contribute to executive reporting and annual planning with current intelligence on adoption, cross-team dynamics, and where the organization is heading. •3–5 years of experience in strategy, business operations, management consulting, or customer success operations, ideally within a SaaS or technology environment. •A balance of relationship-building and analytical rigor: you build trusted relationships with and influence senior leaders who don't report to you, and you turn quantitative measurement and qualitative intelligence into a coherent, actionable picture. Candidates weighted heavily to one side are not the fit. •A track record of owning consequential decisions in ambiguous, fast-moving situations, and of standing up new processes or capabilities where none existed before. Compensation: •Flexible work environment (work from home / hybrid options) •Bonus: SaaS, legal tech, or e-discovery experience; or exposure to AI adoption or transformation programs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!