Hiring: Success Manager - Partner Insights & Enablement Company: Truveta Location: Greater Seattle Area Job Posted Time: 2026-09-13 12:59:22 Employment Type: Hybrid Target Skills & Keywords : Cerner, EHR, EMR, Epic Systems, Python, R, SQL, Stakeholder Management About the job Experience: •4+ years of experience working in a field which developed exposure to and understanding of electronic medical record (EMR) data, real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions. •2+ years of experience in customer success, account management, consulting, ideally with a focus on life science or healthcare analytics customers. Required Skills: •Own a portfolio of Truveta customer relationships across onboarding, adoption, research execution, renewal readiness, and expansion. Develop success plans, establish measurable outcomes, and ensure customers realize sustained value from Truveta. •Guide customers through research and analytics workflows, including cohort definition, feasibility assessment, study design considerations, data interpretation, and effective use of Truveta products and services. •Translate customer goals, clinical workflows, and research questions into clear requirements, action plans, and deliverables. Coordinate across product, research, engineering, commercial, and support teams to drive resolution and progress. •Manage customer education, enablement, training, and stakeholder and executive-ready communications. Clearly summarize research findings, product capabilities, risks, and recommendations in Truveta-branded reports, slide decks, and presentations. •Build trusted relationships with clinical, operational, informatics, analytics, and research stakeholders at health systems and life sciences organizations. Serve as a strategic advisor and customer advocate. •Identify opportunities to deepen product adoption and expand customer impact. Partner with commercial teams on account planning, renewal preparation, and growth opportunities. •Proactively identify delivery, workflow, or adoption risks and develop practical recommendations for resolution. •Occasional but mandatory domestic travel (~2-5x/yr), plus the ability to attend virtual meetings across US time zones. Qualifications: •These qualifications are preferred but not required, please do not let them stop you from applying for this role. You will likely get the opportunity to learn how to do these more advanced analyses if you don’t already have experience with them. •Bachelor's or master's degree in public health, epidemiology, health services research, biomedical informatics, biostatistics, health economics, or another quantitative or health-related discipline. •Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. Compensation: •$105,000 - $130,000 / year •Competitive benefits and rewards package •Comprehensive benefits with strong medical, dental and vision insurance plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!