Hiring: Strategy & Business Analysis Senior Manager, Customer Office Company: Proofpoint Location: Denver, CO Job Posted Time: 2026-09-10 12:52:55 Target Skills & Keywords : Accessibility, Business Analysis, Microsoft Excel, SaaS, Salesforce About the job Experience: •10+ years of experience in strategy, business analysis, operations or related roles. •7+ years of experience within SaaS, preferably within GTM, Customer Success, Support, or Services Operations. Required Skills: •This is a senior-level individual contributor role reporting to the Sr. Manager, Planning & Business Analysis, Customer Office. •Executive Decision Support Conduct complex strategic analysis that informs executive and Board-level decisions across the Customer Office. •Scenario Modeling Build sophisticated scenario-based financial and operational models that evaluate strategic alternatives and quantify business impact. •Executive Communications Synthesize complex analyses into executive-ready recommendations, presentations, and decision frameworks. •Analytical Framework Development Develop scalable analytical frameworks and self-service tools that enable leaders to evaluate business scenarios and make informed decisions. •Deep Dive Analysis Perform large-scale quantitative analysis across customer, pricing, renewal, services, and operational data to identify trends, opportunities, and risks. •Annual Planning Develop bottom-up operating, capacity, and financial models that support annual planning. •Planning Support Provide planning insights and recommendations that inform quarterly business reviews, Board materials, and strategic planning discussions. Compensation: •Competitive benefits and rewards package •Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!