Strategic Account Manager

Square - Miami, FL

Hiring: Strategic Account Manager Company: Square Location: Miami, FL Job Posted Time: 2026-09-10 12:06:15 Employment Type: Contract / Remote Target Skills & Keywords : Bitcoin, Embedded Systems, Segment About the job Experience: •5+ years of relevant Account Management experience Required Skills: •The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square's most valuable and engaged sellers. •Work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. •Manage a book of 50 Strategic Food & Beverage Sellers •Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences •Serve as the voice of the upmarket seller with Product Teams •Act as a consultant and partner to high value restaurant sellers to accomplish their goals •Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams •Partner with Strategic Account Executives on high-growth deals Qualifications: •Consistent over-performance on key sales or customer success metrics •Remarkable discovery skills with customers based in genuine curiosity about their business •A technical solutioning framework, including the ability to conduct requirements gathering •Proven experience managing multiple projects internally with engineering, product and finance teams •Contract and/or pricing negotiations experience with external senior stakeholders •Excellent written and verbal communication skills •Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook •Restaurant experience and/or F&B Technology experience preferred •To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Compensation: •Flexible work environment (work from home / hybrid options) •Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!