Hiring: Startup Program & Experience Lead Company: Notion Location: San Francisco, CA Job Posted Time: 2026-09-15 11:04:48 Target Skills & Keywords : Figma, Notion, Program Management, Project Management About the job Required Skills: •The Startup Program & Experience Lead owns the startup customer journey during the onboarding and trial experience, helping startups successfully adopt Notion, engage with the platform, and realize value early in their journey. •Working closely with the Head of Startups, this role combines program management, customer experience, lifecycle engagement and operational execution to improve startup activation, engagement, conversion and retention across the region. •This person partners cross-functionally with Marketing, Product, Customer Success and Partnerships teams to create scalable startup programs, onboarding experiences and engagement initiatives that support long-term business growth. •This role is ideal for someone who enjoys building systems and experiences at scale, while remaining deeply connected to customer needs and operational excellence. •Improve startup activation, engagement, conversion and retention across the regional startup funnel. •Build and manage scalable onboarding and lifecycle programs for startup customers. •Create startup-focused educational, onboarding and engagement experiences that help customers realize value quickly. •Identify friction points and improve the startup customer journey. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!