Hiring: Startup Growth & Campaign Manager Company: Zendesk Location: New York, United States Job Posted Time: 2026-09-03 11:01:22 Employment Type: Hybrid Target Skills & Keywords : AI, SaaS, Zendesk About the job Experience: •6+ years of experience in growth marketing, demand generation, lifecycle marketing, product marketing, or performance marketing—ideally in B2B SaaS, high-growth technology, or a startup-focused business. Required Skills: •Zendesk for Startups helps early-stage companies build exceptional customer experiences from day one by providing the AI-first customer service technology, resources, and support they need to scale. •We’re looking for a strategic, hands-on •You leverage AI to work nimbly—accelerating creative development, copy production, audience testing, and workflow automation. You deeply understand what motivates early-stage teams and can build end-to-end campaign motions that speak authentically to founders, accelerate Zendesk AI adoption, and deliver measurable revenue impact. •Drive End-to-End Campaign Strategy & Execution •Own the Full-Funnel Campaign Engine: Strategy, execution, and optimization of multi-channel marketing campaigns designed to reach, engage, and convert startup founders at every stage—from first touch through program application, product deployment, and paid conversion. •Top-of-Funnel Demand Generation: Launch targeted acquisition campaigns across paid channels (search, social, display), organic social, SEO/AEO (Answer Engine Optimization), ABM, startup communities (e.g., Reddit, Product Hunt), and VC co-marketing partnerships to drive qualified traffic and program applications. •Mid-Funnel Activation & Nurture: Design and run mid-funnel campaign streams, targeted email nurtures, retargeting sequences, and behavioral triggers that keep admitted founders engaged throughout their extended trial runway and push accounts to reach official go-live milestones. •Founder-Centric Copywriting & Content: Write authentic, high-converting copy across ad assets, campaign briefs, landing pages, founder playbooks, customer spotlights, webinar abstracts, and email workflows tailored to startup operators and CX leaders. Qualifications: •Demonstrated experience driving acquisition through a mix of paid, organic, content, events, ABM, and digital channels. •Strong campaign ownership skills, with experience taking programs from initial strategy through launch, reporting, and optimization. •Excellent writing and messaging abilities, with a portfolio of customer-facing campaigns, email, web, social, or ad copy. •Solid functional working knowledge of paid media platforms, web analytics, CRM/marketing automation tools, and reporting dashboards. •A strong understanding of SEO; familiarity with AEO and optimizing content for AI-powered search and discovery is a plus. •A data-informed mindset: comfortable using performance data to make decisions, test hypotheses, and communicate results. •Exceptional project-management skills, including the ability to manage multiple workstreams and stakeholders in a fast-moving environment. •Operational familiarity with Zendesk, customer experience software, AI agents, or customer service technology. •The Intelligent Heart Of Customer Experience •Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Compensation: •$96,000 - $144,000 / year •Flexible work environment (work from home / hybrid options) •This position may also be eligible for bonus, benefits, or related incentives Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!