Hiring: Starlink Enterprise Account Lead, Latin America Company: SpaceX Location: Hawthorne, CA Job Posted Time: 2026-09-14 13:44:03 Employment Type: Contract Target Skills & Keywords : Project Management About the job Experience: •Significant knowledge or experience in one of the following industries: Reseller, Maritime, Aviation, Mobile Backhaul, Satellite Communications •Excellent problem-solving and sleuthing skills, going beyond just the apparent and available answer •Significant technical knowledge of Starlink or telecommunications in at least one key area (e.g. satellites, ground network, user terminals, etc.) •Demonstrated ability to turn customer feedback into actionable, smart improvements •Excellent written and verbal communication skills, including ability to craft and present professional presentations Required Skills: •Delivering impeccable customer service to customers in the LATAM region, including efficient acknowledgement and resolution of issues •Building relationships to identify requirements and manage expectations •Collecting, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow our enterprise business •Retaining and growing the value of LATAM accounts in both hardware and service revenue •Acting as an extreme owner of assigned accounts to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks •Identifying and leading implementation of process and system enhancements to improve handoffs and execution across various cross-functional teams, evolve the customer experience, or scale the business while balancing resources and headcount Qualifications: •Bachelor's degree in engineering or business; OR high school diploma/equivalency certificate and 2+ years of professional experience •2+ years of consulting or project management experience •1+ year experience in a customer-facing role •Fluent in English and Spanish •Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts •Availability and willingness to travel as needed to customer sites/meetings •To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. •1157, or (iv) Asylee under 8 U.S.C. •1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Compensation: •$80,000 - $100,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!