Hiring: Staff Site Reliability Engineer Company: Fingerprint Location: Chicago, IL Job Posted Time: 2026-09-15 14:11:39 Employment Type: Remote Target Skills & Keywords : AWS, Datadog, DynamoDB, Elasticsearch, GDPR, Gradle, Infrastructure as Code, Kafka, Kubernetes, Postman, Redis, TypeScript About the job Experience: •10+ years of engineering experience, with 3+ years as an SRE, production engineer, or reliability-focused Staff engineer operating across multiple teams — you have owned reliability for a platform, not just for a service you built. Required Skills: •Be Fingerprint's first dedicated Site Reliability Engineer. You will work alongside our Architect on the shape of the platform, with Cloud Platform on the infrastructure that runs it, and with every product team on how they operate what they own — without direct reports. The mandate has three parts. First, make reliability measurable •: define SLIs and SLOs for our critical paths, get teams to own them, and make error budgets the shared language for prioritizing reliability against features. Second, raise the operational bar •: strengthen incident response, postmortem quality, alerting, and change safety so that we find out first and repeat incidents stop repeating. Third, build the mindset •: coach teams to design for failure, test for it deliberately, and treat operability as part of done — so the practices outlive your involvement in any single team. •You report directly to the VP of Engineering. That placement is deliberate: reliability standards need to apply evenly across eight engineering groups, and you need the neutrality to hold every team, including infrastructure, to the same bar. •Define SLIs and SLOs for Fingerprint's critical request paths (identification, events, server APIs, client agents) with the teams that own them; make them visible, reviewed, and tied to decisions. •Introduce error budgets as the mechanism for balancing reliability investment against feature work, and coach EMs and Staff engineers on using them. •Own the reliability metrics that leadership uses to judge progress; be the No Nonsense voice on whether we are actually getting better. Qualifications: •Multi-region, cell-based, or failure-isolation architecture experience. •Operational familiarity with FinOps and the reliability/cost trade-off in cloud infrastructure. •Due to regulatory and security reasons, there's a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. •If you are applying as a resident of California, please read our CCPA notice here. •If you are applying as a resident of the EU, please read our GDPR notice here. Compensation: •$177,000 - $240,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!