Hiring: Staff Platform Manager, Conversational Products Company: Airbnb Location: United States Job Posted Time: 2026-09-11 02:13:06 Employment Type: Remote Target Skills & Keywords : Kind, LLM, Make, Move, SAFe About the job Experience: •9+ years building technology products, with at least 5 in product management or a closely related technical role (engineering, data science, or applied research) from which you owned product direction. Required Skills: •The Community You Will Join •The Difference You Will Make •Own the platform that determines how our AI Assistant reasons, retrieves, and responds: the layer that interprets each request and routes it, the knowledge and capabilities the assistant draws on, the actions it can take to actually resolve an issue, and the evaluation systems that keep it safe and accurate at scale. •Own what a good outcome looks like for the user, and the criteria we measure it against, working through partners who own the underlying knowledge and the engineering implementation. •Diagnose architectural problems, author the artifacts that become production behavior, and help drive engineering and data science decisions alongside your key partners. •Making those moments accurate, safe, and genuinely helpful, increasing how often the assistant fully and correctly resolves a request on its own while expanding coverage across more problem types and user touch points. Compensation: •$200,000 - $240,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!