Staff AI Engineer | US | Remote

Grafana Labs - United States

Hiring: Staff AI Engineer | US | Remote Company: Grafana Labs Location: United States Job Posted Time: 2026-09-13 12:10:46 Employment Type: Remote Target Skills & Keywords : Airflow, BigQuery, CI/CD, ChromaDB, Cloud Functions, Cloud Run, GCP, Git, GitHub, Grafana, HubSpot, JavaScript, LLM, LangChain, Microservices, Node.js, Pinecone, Prefect, Python, Qdrant, RAG, React, SaaS, Salesforce, Serverless, Slack, Systems Integration, Weaviate, pgvector About the job Experience: •8+ years of software engineering experience with depth in backend development, systems integration, or data/analytics engineering •2+ years hands-on experience applying LLMs/AI to production workflows, not just prototypes Required Skills: •Own end-to-end development of multi-agent AI systems, from architecture and implementation through testing, deployment, and ongoing operation •Build modular, composable agentic systems using orchestration frameworks (LangChain, CrewAI, Anthropic MCP, or similar) that operate 24/7 across teams •Develop reusable agentic skills that agents invoke across interfaces (Slack, dashboards, internal apps, CLIs) •Implement observability and feedback loops including logging, performance metrics, prompt iteration, model evaluation, and cost management •Establish governance and compliance standards for AI workflows including access controls, audit trails, PII handling, and human-in-the-loop escalation paths •Build MCP servers, APIs, CLIs, and microservices connecting AI models to business systems (BigQuery, Slack, CRMs, email, calendars, analytics tools) •Architect data flows for retrieval-augmented generation (RAG), connecting LLMs to internal knowledge bases, customer data, and real-time business context •Build serverless or containerized services (GCP Cloud Functions, Cloud Run) that scale with usage and integrate with Grafana's cloud infrastructure Qualifications: •Operational familiarity with marketing or sales platforms (Salesforce, Customer.io, HubSpot, Marketo, Outreach) •Observability tooling for AI systems (LangSmith, Weights & Biases, custom evaluation frameworks) •Operational familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to data sources •Prior work automating marketing, sales, or customer success workflows in a B2B SaaS environment •Active in open-source communities. Grafana is built on OSS and we value engineers who share that DNA •Why You’ll Thrive At Grafana Labs •100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. •Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. •Transparent Communication – Expect open decision-making and regular company-wide updates. •Innovation-Driven – Autonomy and support to ship great work and try new things. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!