Hiring: Sr. User Experience Designer Company: AppFolio Location: Santa Barbara, CA Job Posted Time: 2026-09-09 20:45:45 Target Skills & Keywords : Design System, Make About the job Experience: •5 years of experience designing complex, state-based workflows where failure states are a core part of the job; fintech is preferred, with adjacent domains including payroll, tax, insurance, healthcare revenue cycle, developer tools, identity and authentication, or data platforms also considered Required Skills: •Own end-to-end design of AppFolio's accounting integration surfaces, including bank feeds, credential and authentication flows, sync error states, and partial-failure recovery across banking, payroll, 1099, and external partner integrations •Set the experience vision for the integration surface and drive it forward alongside product management and engineering •Design for the happy path and failure states with equal rigor, translating complex technical states into clear, actionable experiences for property managers and accountants •Partner cross-functionally with product management, engineering, and external partners to drive design decisions, facilitate critique, and surface cross-team dependencies early •Facilitate user research to validate design decisions; in open cycles, lead discovery work to identify integration opportunities not yet pursued •Contribute to and evolve AppFolio's design system, mentor junior designers, and push integration surfaces from functional to polished Qualifications: •Have strong systems thinking and experience designing for complex technical states, including sync errors, credential failures, and partial outages •Are comfortable working on data-dense surfaces such as tables, status indicators, and exception lists, where the design challenge is information hierarchy and signal clarity •Have a strong UX writing sensibility, particularly for error and failure states where language is as critical as the interface design •Are an effective communicator and collaborator with experience driving design decisions across engineering, product management, and external partners •Have experience measuring the impact of design work and using product analytics to inform ongoing improvements Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!