Hiring: Sr. Technical Product manager (Conversational AI & Employee Experience) Company: U.S. Bank Location: Atlanta, GA Job Posted Time: 2026-09-03 10:18:58 Target Skills & Keywords : Agile, Azure, Event-Driven, LLM, RAG, ServiceNow About the job Required Skills: •Aligns the strategic vision with cross-functional stakeholders to shape outcome-based product roadmap, product risk, investment areas and success measures. •Drives product development with ownership of backlog and actively engages cross-functional stakeholders to enable faster speed to market. •Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.). •Owns all engagement for assigned technical portfolio regarding the SDLC, e.g., adoption, collaboration. •Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. •Uses performance metrics to drive towards progress on identified strategies and initiatives. •Leverages OKRs (Objectives and Key Results) to drive roadmap priorities Qualifications: •Technical Product Management experience •Strong expertise with Microsoft Copilot, Azure AI Services, Azure OpenAI, Semantic Kernel, Copilot Studio, or comparable enterprise AI ecosystems. •Hands-on experience implementing Agentic AI architectures, autonomous workflows, multi-agent orchestration, and AI-driven automation solutions. •Demonstrated success leading Moveworks, Nexthink, ServiceNow, or similar Digital Employee Experience (DEX) and employee support platforms. •In-depth knowledge of enterprise APIs, event-driven architectures, integration platforms, workflow orchestration, and automation technologies. •Knowledge of endpoint analytics, proactive remediation, self-healing technologies, digital workplace automation, and employee productivity platforms. •Proven ability to define AI product strategy using adoption metrics, conversation analytics, self-service optimization, ticket deflection, and business outcome measurements. •"This position is not eligible for visa sponsorship' •This role requires working from a U.S. Bank location three (3) or more days per week. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!