Hiring: Sr. Strategy & Operations Analyst, Deal Desk Company: Twilio Location: United States Job Posted Time: 2026-09-10 11:22:40 Employment Type: Remote Target Skills & Keywords : AI, Financial Planning, Jira, Microsoft Excel, Salesforce, Segment, Twilio About the job Experience: •A Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Strategic Finance, Commercial Finance, or an analytical GTM/Deal Desk role. If no degree, a minimum of 5 years of relevant analytical experience is required. •3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Strategic Finance, Commercial Finance, or an analytical GTM/Deal Desk role. If no degree, a minimum of 5 years of relevant analytical experience is required. Required Skills: •Assist leadership in exploring and developing new AI tools to modernize Deal Desk workflows. •Facilitate automation of our internal tooling by conducting functional testing, managing bug remediation, and supervising system results. •Assist in troubleshooting bugs, maintaining documentation, and executing on the elements of the roadmap for deal model support. •Assist with Renewals Reporting management and data gathering for pricing and discounting insights. •Actively facilitate and support operationalization of the Global Discount Catalog strategy program. •Partner with the Product and finance teams to establish cleaner cost data and act as the first point of contact for day-to-day cost data hygiene. •Assist in incorporating specialized deal modeling into Deal Desk workflows, such as resell financial models. •Take ownership of maintaining and updating dashboards tracking deal velocity, bottleneck stages, and discount trends by sales segment to ensure deal flow and visibility for leadership. Qualifications: •Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly. •Advanced Excel/Google Sheets skills, with proven experience building intermediate financial models, logic formulas, and scenario analyses. •Knowledge and/or experience using online sales and/or document management tools such as Salesforce, Tableau, CLM, and JIRA. •Familiarity managing internal and external partnerships. •This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. •We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. Compensation: •$96,640 - $120,800 / year •This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!