Sr. Software Operations Team Lead

Guidehouse - Washington, DC

Hiring: Sr. Software Operations Team Lead Company: Guidehouse Location: Washington, DC Job Posted Time: 2026-09-13 11:03:33 Target Skills & Keywords : Change Management, Program Management, Risk Management, Root Cause Analysis, Security Clearance About the job Required Skills: •Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability •Manage and track Service Level Agreements (SLAs) and system availability metrics to meet or exceed performance targets for uptime, responsiveness, and incident resolution •Oversee operational reporting, including development of performance dashboards, metrics, and executive-level reporting to provide visibility into system health, risks, and compliance posture •Coordinate continuous monitoring activities and support ongoing Authorization to Operate (ATO) efforts, including alignment to Risk Management Framework (RMF) requirements •Lead POA&M management, including identification, prioritization, and remediation tracking of vulnerabilities to ensure timely resolution and audit readiness •Ensure compliance with federal cybersecurity standards, including NIST SP 800-53 and NIST SP 800-37, and support FISMA-related activities •Drive audit readiness efforts by maintaining documentation, evidence artifacts, and processes required for internal and external assessments •Partner cross-functionally with cybersecurity, engineering, and program management teams to maintain a secure, stable, and scalable production environment supporting enterprise users Qualifications: •Knowledge of multi-tenant or shared-service environments supporting multiple agencies or stakeholders •Operational familiarity with DevSecOps practices and integrating security into operational and sustainment workflows •Prior experience supporting DOJ, DHS, or other civilian federal agencies, particularly within OCIO or enterprise IT environments •Certifications such as CISSP, CISM, ITIL, or Security+ •The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Compensation: •Medical, Rx, Dental & Vision Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!