Sr Software Engineer
ACI Worldwide - Norcross, GA
Hiring: Sr Software Engineer Company: ACI Worldwide Location: Norcross, GA Job Posted Time: 2026-09-13 12:58:55 Employment Type: Full-time Target Skills & Keywords : Angular, Event-Driven, Grafana, Java, JavaScript, Kubernetes, Microservices, MongoDB, NATS, OpenTelemetry, Product Management, Root Cause Analysis, Scrum, Spring Boot About the job Experience: •5+ years of experience in software engineering, production support engineering, or a similar hands-on technical role Required Skills: •Triages, designs, and develops features and fixes for the Connetic payments platform. Works within the product engineering team with a primary focus on customer issues and platform enhancement. •Diagnose and Fix production defects across a distributed Java/Spring Boot microservices platform •Own issues end to end - from reproduction through root cause analysis to deployed fix, coordinating with feature teams when domain expertise is needed •Work from a prioritized backlog of bugs and tech debt items when not handling active escalations, driven by product prioritization •Triage incoming issues by severity and business impact, escalating or pulling in the right people when needed •Join incident bridges as needed, contributing diagnostics, context, and resolution paths •Coordinate across teams (Product Management, Professional Services, Operations, scrum teams) to keep issues moving toward resolution •Identify recurring defect patterns and advocate for systemic fixes with feature teams and product Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!