Sr Program Manager I - Implementation
Alkami Technology - United States
Hiring: Sr Program Manager I - Implementation Company: Alkami Technology Location: United States Job Posted Time: 2026-09-10 12:44:27 Employment Type: Full-time / Remote Target Skills & Keywords : Confluence, Jira, Microsoft Excel, Microsoft Office, Program Management, Project Management, Risk Management, SaaS, Slack, Stakeholder Management, Zoom About the job Required Skills: •Lead and manage new logo implementation programs, guiding customers through each stage of the product lifecycle. •Develop and maintain program/ project schedules, defining deliverables based on Sales provided scope. •Coordinate activities and updates for project deliverables with functional Project Managers to synchronize cross project tasks and milestones. •Track project progress, identify risks using Alkami’s risk management ticket process, and work with internal and external stakeholders to implement risk mitigation strategies. Responsible for creating and executing a “Path to Green” for all project risks, guiding this process through internal stakeholders and delivery to the FI for execution. •Communicate program status, issues, and risks to stakeholders, maintaining transparency and alignment. •Maintain all necessary documentation, including meeting notes, scope changes, and customer communications. Work with Legal, Accounting and Sales on any documentation requiring updates including, but not limited to: Client Change Requests, Amendments, Account Billing and Sales Order needs. •Serve as the main point of contact for customer inquiries, addressing concerns directly or involving your leadership,ensuring customer satisfaction. •Oversee the entire implementation lifecycle, from requirements gathering through development, testing, and deployment of the final product to execute the legal agreement. Qualifications: •Sufficient familiarity with project management principles and terminology, enabling effective communication and collaboration. •Demonstrated capacity to perform project management tasks autonomously in standard situations. •Microsoft Office Suite, including MS Project, Excel, and Word, as well as Google Suite tools, Slack, Microsoft Teams, and Zoom. •Excellent organizational and time management skills. •Excellent problem solving and decision making skills. •Demonstrated capacity to perform successfully in a high pressure, fast-paced working environment. •Demonstrated capacity to work independently with minimal direction. •Knowledge and experience with project management methodologies and tools. •Strong financial acumen and experience managing project budgets and financial performance. •Stakeholder management skills, with the ability to build and maintain relationships at all levels of the organization. Compensation: •$120,000 - $140,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!