Hiring: Sr. Program Manager Company: Contiem Location: Annapolis, MD Job Posted Time: 2026-09-03 14:44:16 Employment Type: Full-time / Remote Target Skills & Keywords : Jira, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Program Management, Project Management About the job Experience: •12+ years of experience in client service, account management, or enterprise-level content management software and solution sales. Required Skills: •The final compensation offer will be determined by factors such as the candidate’s skills, qualifications, experience, geographic location, and other relevant factors. •We aim to be the leading provider of content management software and expertise, helping clients create, manage, publish, and deliver high-value content. •The Sr. Program Manager, Professional Services, will be responsible for overseeing long and short-term strategic and tactical planning, as well as the day-to-day activities required to support the assigned verticals. •Provide leadership and management to the personnel and programs that support the assigned vertical. •Monitor and direct teams to meet and exceed revenue growth targets through knowledge of the clients’ contracting processes, budget cycles, and decision-making processes. •Oversee client communications to ensure regular, active contact with active and prospective clients (e.g., new product rollouts, innovation/product roadmaps, upgrades, events/activities, etc.). •Oversee and manage technical and programmatic resources, spend plans, and program execution for project engagements to ensure Contiem meets client expectations and contractual obligations. •Track and report on monthly revenue forecasts and actuals within assigned verticals, including committed and uncommitted contract actions. Qualifications: •Knowledge of content management software, structured content, and/or content solutions. •Knowledge and use of project management and issue-tracking software, such as Jira. •Please note, this job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. •This position requires travel up to 10% of the time, both domestically and internationally. •This is a full-time, exempt position. •In-office is preferred (Annapolis, MD); remote is acceptable. Compensation: •3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!