Hiring: Sr. Program Lead, Benefits Company: Chick-fil-A Corporate Support Center Location: Atlanta, GA Job Posted Time: 2026-09-10 11:35:51 Target Skills & Keywords : Risk Management, Workday About the job Required Skills: •Lead the governance and strategic oversight of Life and Disability programs, ensuring plans are aligned with organizational objectives, compliance requirements, financial stewardship, and Staff care expectations. •Independently lead highly complex and sensitive disability, life insurance, and survivor cases, exercising advanced judgment in policy interpretation, risk assessment, and resolution of unique circumstances. •Serve as a trusted advisor to Staff members, families, leaders, and business partners, delivering second-mile care during serious illness, disability, and death-related events while balancing empathy, compliance, and business needs. •Influence outcomes through direct consultation with insurance carriers, vendors, Legal, Talent, Payroll, and Compliance partners, resolving escalated matters and negotiating solutions to complex benefit and claim issues. •Identify emerging risks, regulatory changes, and operational trends impacting Life and Disability programs and develop recommendations to mitigate risk and strengthen organizational readiness. •Required Qualifications (Knowledge, Skills, & Abilities) •Advanced knowledge of Health & Welfare benefits and compliance. •Demonstrated capacity to navigate complex and sensitive situations with sound judgment and discretion. Qualifications: •Bachelor's degree or equivalent experience •Bachelor's Degree •HR, Business Administration, Risk Management, Finance, Accounting, Employee Benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!