Hiring: Sr Operations Admin-1 Company: Federal Express Corporation Location: Bangor, ME Job Posted Time: 2026-09-16 15:04:39 Target Skills & Keywords : Microsoft Office, Quality Assurance About the job Experience: •Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred Required Skills: •Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone •Reviews, researches and/or enters data in various systems to support respective functional area •Compiles data and provides various regular and adhoc reports to management for review and determination •Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues •Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review •Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer •Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day •Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy Qualifications: •High School Diploma or GED required •General business skills such as typing; data entry and review; and use of phone, copier, and fax •Software skills, including use of Microsoft Office software and web-based applications •Customer service skills necessary to effectively and professionally respond to requests •Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!