Sr. Manager ServiceNow CMDB & Asset Governance

Legend Biotech - Bridgewater, NJ

Hiring: Sr. Manager ServiceNow CMDB & Asset Governance Company: Legend Biotech Location: Bridgewater, NJ Job Posted Time: 2026-09-09 18:08:04 Target Skills & Keywords : Compliance, R, SAFe, SSL, Segment, ServiceNow, TLS About the job Required Skills: •Lead the stabilization and transformation of CMDB and IT Asset Management processes within ServiceNow. The role focuses on improving data quality, governing multiple data sources (Discovery, Intune, and manual inputs), establishing sustainable ownership and lifecycle management. •Deep knowledge of the CMDB data model, CI class hierarchy, IRE (Identification & Reconciliation Engine), Discovery patterns, probes, sensors, and service mapping. Experience with CSDM (Common Service Data Model) alignment. •Own and maintain the ServiceNow CMDB (Polaris) across all CI classes, compute, network, application, cloud, and mobile. Ensuring data accuracy, completeness, and health. •Administer CMDB identification rules, reconciliation policies, and deduplication logic to prevent duplicate or orphaned CI records. •Execute and manage Data Manager policies for bulk CI updates, retirement, deletion, and archival. •Create and maintain CMDB queries, Dynamic CI Groups, and health dashboards for CI class owners, analysts, and management. •Ensure the CMDB is updated upon successful change implementation and reflects accurate service-impact data. •Ability to design, deploy, and manage Service Now MID Server clusters across network segments. Deep knowledge of ECC queue processing, MID Server capabilities (Discovery, Orchestration, Event Management), upgrade procedures, credential stores, and SSL/TLS configuration. Must be able to diagnose MID Server connectivity failures, probe timeouts, and ECC queue backlogs independently. •Build a trusted CMDB & IT Asset Governance foundation that enables reliable opera Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!