Hiring: Sr Manager, Managed Library Services Company: Copyright Clearance Center (CCC) Location: United States Job Posted Time: 2026-09-03 14:52:59 Employment Type: Contract Target Skills & Keywords : Embedded Systems, Machine Learning About the job Experience: •3 years’ experience in a client facing role, supporting client accounts managing teams and guiding talent Required Skills: •In this dynamic, vendor-side role, you will balance overseeing library support services, information science and business operations. •Directly manage a team of embedded information and records/document support professionals, ensuring all client deliverables meet Service Level Agreements (SLAs), contract requirements, and quality standards. •This role will also have responsibility toward growth and development of the embedded staff. •As a key relationship manager, you will develop and maintain relationships with our clients and work across internal CCC functions—collaborating with IT, Legal, HR, and Sales—to support your staff, clients, and operations, to drive business growth, renewals and retention. Qualifications: •Bachelor’s degree required, Master of Library Science (MLS) / Master of Library and Information Science (MLIS) degree preferred •Minimum of 3 years’ experience in a client facing role, supporting client accounts managing teams and guiding talent •Demonstrates strong business acumen and sound decision-making skills •Strong people management skills with proven ability to develop, direct, motivate and retain high-performing teams •Demonstrated experience managing and growing client relationships in research or corporate library preferred; pharmaceutical of life sciences experience a plus •Self-directed and motivated with ability to work in a collaborative environment; Excellent oral and written communication skills •Demonstrated capacity to travel up to 10% •When you join CCC, you become part of a dynamic organization strengthened by our community. We care about our team members and clients. We strive to create advanced technology in a vibrant, innovative culture. CCC provides excellent benefits. •If you need accommodation for any part of the employment process because of disability, please let a member of our HR Department know the nature of your request. Compensation: •$95,000 - $105,000 / year •Competitive benefits and rewards package •Other compensation: Performance bonus eligible Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!