Hiring: Sr. Manager, Customer Success Analytics (Remote) Company: CrowdStrike Location: United States Job Posted Time: 2026-09-03 07:41:27 Target Skills & Keywords : BigQuery, Data Pipeline, ELT, ETL, SQL, SaaS, Snowflake About the job Experience: •10+ years of experience in Business Intelligence or Analytics, with customer success domain expertise and significant tenure in leadership roles within high-growth B2B SaaS organizations. Required Skills: •Define and execute the strategic vision for the global Customer Success analytics roadmap to optimize the end-to-end customer lifecycle. •Architect advanced Customer Health and adoption frameworks and models to mitigate churn and proactively drive expansion opportunities. •Serve as a strategic partner to VP level leadership, translating technical data into actionable narratives that influence GTM organizational strategy. •Provide strategic oversight of data architecture and systems integration, ensuring the integrity of the global data pipeline for post-sales reporting. •Lead and mentor a high-performing analytics team, fostering a culture of excellence, data literacy, and self-service innovation across the company. •Drive adoption of self-serve analytics tools including Tableau dashboards and improve data literacy for Customer Success Managers and Customer Support Managers. •Collaborate cross-functionally to ensure alignment of key KPIs and standardized metric definitions across the post-sales organization. •10+ years of experience in Business Intelligence or Analytics, with customer success domain expertise and significant tenure in leadership roles within high-growth B2B SaaS organizations. Qualifications: •Market leader in compensation and equity awards •Comprehensive physical and mental wellness programs •Competitive vacation and holidays for recharge •Paid parental and adoption leaves •Professional development opportunities for all employees regardless of level or role •Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections •Vibrant office culture with world class amenities •Great Place to Work Certified™ across the globe •CrowdStrike is proud to be an Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!