Hiring: Sr. Manager, Content Operations and Localization Company: iHerb Location: Irvine, CA Job Posted Time: 2026-09-16 10:17:55 Target Skills & Keywords : LLM, User Experience About the job Experience: •10+ years of experience in localization, translation, or content operations with at least 3 years in a leadership role. •At least 3 years in a leadership role. Required Skills: •Design and implement scalable content operations workflows, governance models, and processes spanning content production, publishing, and localization •Improve CMS-driven content workflows, ensuring efficient intake, production, review, and publishing across markets •Improve operational efficiency, throughput, quality, and execution consistency across content and localization functions •Establish and manage operational KPIs, SLAs, reporting, and performance dashboards •Identify operational bottlenecks across the content lifecycle and implement scalable solutions •Drive standardization and best practices across content operations teams •Manage translation operations as a specialized function within the broader content operations model, ensuring high translation quality and consistent execution •Stay current with emerging translation technologies (e.g., AI/MT, LLM-powered workflows) and evaluate their application to improve speed, quality, and cost efficiency Qualifications: •Proven experience leading multiple operational teams in a fast-paced, rapidly evolving cross-functional initiatives from planning through execution. •Comprehensive expertise in content lifecycle management, including planning, production, QA, publishing, and performance tracking. •In-depth knowledge of translation quality frameworks, tools, CMS platforms, and vendor ecosystems. •Data-driven mindset with ability to define success metrics, analyze performance, and optimize outcomes. •Proven ability to build scalable processes, playbooks, and operational frameworks that can be applied across different functions. •Strong stakeholder management skills, with the ability to align diverse teams around shared goals and timelines. •Generally requires 10+ years of experience in localization, translation, or content operations with at least 3 years in a leadership role. Compensation: •$150,000 - $165,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!