Hiring: Sr. Implementation Manager - WRSTBND Company: AEG Location: New Orleans, LA Job Posted Time: 2026-09-10 14:42:32 Employment Type: Full-time Target Skills & Keywords : Credentialing, Microsoft Excel, Postman, Systems Integration About the job Experience: •Health, dental, and vision benefits •401(k) retirement plan with matching •If you read the above description and feel that WRSTBND excites you, but your experience does not add up completely that is ok. We encourage you to still apply and tell us what makes you passionate and how you can add value to our team. Required Skills: •As a Sr. Implementation Manager for WRSTBND, you'll •Lead technical onboarding for new clients and events from requirements gathering through launch readiness; document workflows, ticketing configurations, access requirements, user roles, third-party systems, dependencies, ownership, timelines, and operational considerations. •Translate client requirements into appropriate WRSTBND platform configurations; guide clients toward best practices and identify technical risks or unusual requirements before they become event-day issues. •Configure, review, test, and validate events, including ticket types, credentials, access rules, devices, permissions, integrations, and event-specific settings; build and execute end-to-end and user-acceptance testing plans. •Own onboarding and implementation of supported third-party integrations; gather prerequisites, configure external platforms, validate data flows, mappings, permissions, authentication, and expected behavior, and troubleshoot issues across WRSTBND, client, and third-party environments. •Lead client training for administrators, managers, operators, and other users; teach critical platform and integrated workflows, develop implementation-specific guides and reference materials, and confirm client readiness before handoff. •Serve as a technical point of contact throughout implementation; coordinate clients, WRSTBND teams, and third-party providers and clearly communicate capabilities, configuration decisions, dependencies, limitations, risks, testing results, and implementation details. •Partner closely with Business Development, Operations, and Engineering; escalate complex or net-new integration requirements to Engineering and surface recurring configuration, integration, training, and operational issues. Qualifications: •This position is eligible for a bonus under the current bonus plan requirements. •We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. •Employer does not offer work visa sponsorship for this position. Compensation: •$88,000 - $90,000 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!