Hiring: Sr. Director of Lifecycle Services Company: Duravant Location: Jonesboro, AR Job Posted Time: 2026-09-10 12:26:37 Employment Type: On-site About the job Experience: •10+ Years of work experience; 5 years in a comparable management position Required Skills: •Provide leadership to ensure a high level of customer satisfaction across all touch points with our aftermarket business, including accessing aftermarket parts, technical support and on-site services. Coach, mentor and grow team of highly technical employees. •Lead and oversee the creation of the strategic roadmap for aftermarket to exceed financial and operational targets. •Lead and oversee and continuously looks for methods to grow revenue, increase margin levels and optimize customer satisfaction, while maintaining operational expenses and profitability consistent with budgets. •Lead and oversee the overall strategy for new and emerging service products and offerings. •Conducts market analysis to develop service products and offerings (e.g. contracts, extended warranties, customer training) that are responsive to customer needs and market opportunities. •Prepares product and offering development objectives and schedules for all phases of product development and introduction to market, including development of marketing, sales, engineering, and financial plans, estimates of potential profits, and release to production. •Directs and coordinates promotion of products manufactured, or services performed to develop new markets, increase share of market, and obtain competitive position in industry. •Establishes and manages a strong working relationship and influence across Duravant’s Operating Companies, partners, customers and technical experts across target industries and geographies, including with service leaders, account managers, technical sales. Qualifications: •Bachelor's Degree in a technical or business field; MBA preferred •Demonstrated capacity to travel up to 25-30% of the time •Strong understanding and experience in operations and logistics •Knowledge of manufacturing and engineering processes Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!