Hiring: Sr. Customer Success Engineer Company: Veeam Software Location: United States Job Posted Time: 2026-09-17 09:54:32 Target Skills & Keywords : AWS, Azure, Maven, Red Hat, Stakeholder Management, Windows Server About the job Experience: •5+ years of experience in customer-facing technical roles such as Customer Success Engineering, Technical Account Management, Solutions Engineering, Consulting, Professional Services, or similar positions focused on data protection and recovery technologies. Required Skills: •The ideal candidate is naturally collaborative, articulate, highly organized, and passionate about helping customers achieve measurable business outcomes. Success in this role requires a combination of strong technical expertise, business acumen, executive communication skills, and a customer-first mindset. •Leverage deep expertise across the Veeam portfolio to help customers maximize value, improve recovery readiness, advance data resilience maturity, and achieve their desired outcomes while partnering closely with Sales, Customer Success leadership, and other Veeam teams. •Own the technical customer relationship for a portfolio of strategic Enterprise and Commercial Named accounts, serving as a trusted advisor throughout the customer lifecycle. •Build, maintain, and advance tailored Customer Success Plans aligned to each customer's business objectives, technical priorities, desired outcomes, and success criteria. •Guide customer activation, drive adoption and optimization, and help customers realize measurable value from their investment across the Veeam portfolio. •Conduct health assessments, architecture reviews, protection strategy evaluations, and solution adoption planning across the Veeam portfolio. •Assess recovery readiness, identify opportunities to improve resilience, and provide strategic recommendations aligned to customer objectives. •Facilitate recovery simulations, resilience reviews, and best-practice discussions to strengthen customer confidence and preparedness. Qualifications: •Advanced knowledge of the Veeam portfolio and data resilience technologies, including backup, recovery, cyber resilience, cloud data protection, and related solutions. •AWS Solutions Architect (Associate or Professional), Microsoft Azure Administrator Associate, Microsoft Azure Solutions Architect Expert, or equivalent cloud platform certifications. •Security-focused certifications such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), CompTIA Security+, or equivalent. •Infrastructure and enterprise platform certifications such as VMware Certified Professional (VCP), Red Hat Certified Engineer (RHCE), Microsoft Windows Server certifications, Cisco Certified Network Associate (CCNA), or equivalent. •Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares •Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents •Medical, dental, and vision coverage starting on your first day •Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program •401(k) retirement plan with company matching contributions •Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time Compensation: •$142,400 - $264,300 / year •Competitive benefits and rewards package •Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!