Hiring: Sr. Customer Quality Engineer Company: Viasat Location: Carlsbad, CA Job Posted Time: 2026-09-16 13:18:02 Target Skills & Keywords : Agile, Product Lifecycle Management, Program Management, Six Sigma About the job Experience: •35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. •10+ years of experience in quality, manufacturing, operations, and/or engineering within a product development and manufacturing environment. •7+ years auditing suppliers and supporting new production introduction Required Skills: •As a Customer Quality Engineer, you will play a critical role in ensuring the quality and reliability of Viasat products throughout the product lifecycle. This position will serve as a key liaison between customers, suppliers, engineering, operations, and program management teams to drive continuous quality improvement and customer satisfaction. •This position requires a highly collaborative engineer with strong communication skills who can effectively influence cross-functional teams and confidently represent quality matters to customers and external partners. •Serve as the primary quality representative supporting customers and addressing product quality concerns in a professional and timely manner. •Lead customer-facing quality investigations, corrective action activities, and quality reviews. •Drive robust Root Cause Corrective Action (RCCA) processes using tools such as 8D, 5 Why, Fishbone Analysis, and FMEA. •Champion Production Part Approval Process (PPAP) implementation and validation activities with internal teams and external suppliers. •Partner with Design Engineering, Manufacturing Engineering, Operations, and Supply Chain to ensure quality requirements are integrated throughout the product lifecycle. •Evaluate design, manufacturing, test, and operational processes for compliance with quality standards and effective risk mitigation. Compensation: •$141,500 - $224,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!