Sr. Client Success Executive

Quantum Health - Dublin, OH

Hiring: Sr. Client Success Executive Company: Quantum Health Location: Dublin, OH Job Posted Time: 2026-09-12 13:53:54 Employment Type: Hybrid Target Skills & Keywords : Salesforce, ServiceNow About the job Experience: •15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Required Skills: •The ideal candidate will have a background in upper-mid customer relationship management with demonstrated success exceeding expectations maintaining and growing their book. •This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. •Work closely with clients to understand their business objectives and ensure the company’s product or service delivers measurable value aligned with their goals. •Serve as the primary point of contact for key accounts, managing day-to-day communications and ensuring strong relationships with client stakeholders at all levels. •Lead clients through the onboarding process and drive product/service adoption by providing training, best practices, and ongoing support tailored to their specific needs. •Identify opportunities for account growth, including upselling additional services, cross-selling complementary products, and recommending new solutions that enhance client success and increase revenue. •Proactively manage client renewals, minimizing churn through ongoing engagement and demonstrating continuous value. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!