Hiring: Sr Business Systems Analyst Company: NBCUniversal Location: New York, NY Job Posted Time: 2026-09-16 14:06:18 Employment Type: Remote Target Skills & Keywords : Epic Systems, Microservices, SQL, Systems Design About the job Experience: •5 years of experience working in an ad sales system •Minimum 5 years of experience working in an ad sales system Required Skills: •Take ownership of all types of tickets from a queue to analyze and follow up on requests while meeting established SLA’s. •Work in a team setting with counterparts on solving issues at hand but also able to work solely while providing updates to stakeholders throughout the process. •Understand how issues impact the business and escalate critical issues when necessary. •Document and follow standard operating procedures for production troubleshooting and incident management. •Leverage AI tools to aid in issue resolution and documentation. •Understand system design to be able to guide others on complex business logic and troubleshoot calculation, integration, and backend data issues. •Identify and manage defects and work with vendors and engineering teams to resolve and implement solutions. •Partner cross-functionally with varying teams to understand system functionality and architecture to solve issues, document in a knowledge base and gain an overall better understanding. Qualifications: •Willingness to have a flexible work schedule to meet operational and special event coverage needs •Bachelor’s degree in Computer Science, Engineering, IT, IS, or similar technical discipline. •Self-motivated and accountable, with a high level of commitment to responsibility. •Excellent interpersonal, verbal, and written communication skills; ability to work across multiple groups. •This position has been designated as fully remote, meaning that the position is expected to be performed from a non-NBCUniversal worksite, most commonly an employee’s residence. •This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. You can learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. •We are accepting applications for this position on an ongoing basis. Compensation: •$85,000 - $105,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!