Hiring: Sr. Associate, Process Manager - SAFE (Hybrid) Company: Capital One Location: McLean, VA Job Posted Time: 2026-09-12 12:01:16 Employment Type: Full-time / Hybrid Target Skills & Keywords : Change Management, Digital Transformation, Elasticsearch, Microsoft Office, Project Management, SQL, Six Sigma About the job Experience: •1 year of process management experience •1 year of data analysis experience •1 year of experience working with Generative AI tools •1 year of experience using Google Suite or Microsoft Office •3 years of experience in process or project management Required Skills: •Lead and own enablement projects and initiatives, leveraging data and process management methodologies to drive value from opportunity identification through solution, implementation, adoption, and measurement. •Identify enablement opportunities from incident trends, associate pain points, and business needs, and drive solutions through implementation and adoption. •Innovate and drive solutions to reduce or resolve frequent technical issues. •Identify and support practical AI and emerging technology use cases to improve productivity and processes. •Develop communications, resources, and enablement strategies to drive successful adoption. •Utilize data to uncover root causes, enhance problem-solving, and/or mitigate risks. •Monitor various sources for incident and alerting needs and capture/refine related incident data. •Support stakeholder communication and collaboration, including preparing reporting and materials for business reviews and analysis. Qualifications: •High School Diploma, GED, or Equivalent Certification •At least 1 year of experience using Google Suite or Microsoft Office •Bachelor's Degree or military experience •BPM, Lean or Six Sigma certification •At least 3 years of experience in process or project management •At least 1 year of experience with SQL •At least 1 year of experience in technology enablement, change management or digital transformation experience •At this time, Capital One will not sponsor a new applicant for employment authorization for this position. •McLean, VA: $88,800 - $101,300 for Sr. Process Manager •Richmond, VA: $80,800 - $92,200 for Sr. Process Manager Compensation: •$88,800 - $101,300 / year •This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!