Specialty Loan Advisor – Earn Hybrid/Remote Flexibility | High-Performance Servicing Role
Selene Finance LP - Jacksonville, FL
Hiring: Specialty Loan Advisor – Earn Hybrid/Remote Flexibility | High-Performance Servicing Role Company: Selene Finance LP Location: Jacksonville, FL Job Posted Time: 2026-09-15 12:03:38 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •2–4+ years of related experience preferred. Required Skills: •The Specialty Loan Advisor (SLA) manages a portfolio of Business Purpose Loans (BPLs) in a fast-paced, performance-driven environment. This role is ideal for professionals who take ownership of their pipeline, thrive in high-volume servicing, and deliver strong customer outcomes through an advisory approach. •What Sets This Role Apart •Performance Unlocks Flexibility: High performers have the opportunity to earn hybrid or remote work status based on consistent results and productivity. •Ownership Over Your Portfolio: Manage customer relationships end-to-end and drive outcomes—not just transactions. •Built for High Performers: This environment rewards individuals who consistently meet and exceed expectations with increased autonomy and flexibility. •Manage a portfolio of Business Purpose Loans by providing consistent, high-quality servicing and support to internal and external stakeholders. •Serve in an advisory capacity to customers, providing guidance tailored to their unique business needs. •Handle inbound and outbound calls, as well as email and text communications, to support clients, attorneys, and authorized third parties. Qualifications: •3–5 years of experience in mortgage servicing, contact center, or related roles. •Solid functional working knowledge of Business Purpose Loans (BPLs). •In-depth knowledge of escrow, billing, payment histories, and 1098 statements. •Knowledge of property preservation processes. •Strong analytical and problem-solving skills with high attention to detail. •Demonstrated capacity to manage high-volume workload and meet deadlines. •Demonstrated capacity to work independently and in a team environment. •Strong advisory and relationship management skills. •High school diploma or GED required; Associate’s or Bachelor’s degree preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!