Hiring: Specialist, Payments Operations Company: Justworks Location: New York, NY Job Posted Time: 2026-09-15 14:37:41 About the job Experience: •3+ years of experience in payments operations, banking, fintech, payroll, financial operations, or another detail-oriented operational environment. Qualifications: •As a Specialist, Payments Operations, you will help ensure money moves safely, accurately, and reliably across Justworks. •You are curious about how things work and how they could work better. You look for patterns, ask questions, and identify opportunities to improve the processes and tools you use every day. You are comfortable learning new technology, including automation and AI-enabled tools, and use them responsibly to make your work more accurate and efficient. •We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Read more here. •What You Will Work On •Execute critical payment operations accurately and on time across payment processing, funds movement, reconciliations, exceptions, and other payment workflows. •Investigate and resolve payment issues, using data, payments knowledge, and sound judgment to understand what happened, determine the right next step, and own issues through resolution. •Protect our customers and Justworks by following established controls, recognizing potential risks or unusual activity, and escalating issues when appropriate. •Help improve how Payments Operations works by identifying recurring problems, suggesting better ways of working, and providing feedback on processes, tools, and automation. •Use and adopt new tools and ways of working, including automation and AI-enabled tools, to improve accuracy and efficiency while sharing what you learn with the team. •You take responsibility for your work, communicate when something is off track, and follow issues through to resolution. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!