Hiring: Specialist Network Technology Support Company: AT&T Location: Richardson, TX Job Posted Time: 2026-09-17 13:30:08 Target Skills & Keywords : Linear, Root Cause Analysis About the job Experience: •Joining Our Team Comes With Amazing Perks And Benefits •Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) •Additional sick leave beyond what state and local law require may be available but is unprotected Required Skills: •Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues. •Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring. •Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes. •Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers. •Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports. •Technical support for network platform issues, performing alarm monitoring, and assisting with the investigation and remediation of network faults. Qualifications: •Bachelor’s degree (BS/BA) desired. 1+ years of related experience. Certification is required in some areas. Compensation: •$87,200 - $130,800 / year •Our Specialist Network Technology Support jobs earn between $87,200.00 - $130,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!