Hiring: Specialist, Digital Experience Company: PDS Health Location: Irving, TX Job Posted Time: 2026-09-10 14:27:31 Employment Type: On-site Target Skills & Keywords : Agile, Change Management, EHR, Embedded Systems, Figma, Microsoft Excel, Microsoft PowerPoint, Product Management, Product Strategy, UX Design, User Experience About the job Experience: •5+ years of experience in UX design, product design, or a related discipline, with demonstrated exposure to product adoption, change management, or customer-facing implementation in a technology or digital product environment. Required Skills: •Partner with Product Managers during ideation and discovery to contribute an end-user perspective, bringing field observations and practice-level workflow context into early product thinking. •Conduct user interviews and structured observation sessions with dental team members, office managers, and clinicians to surface unmet needs, pain points, and workflow patterns that inform product design decisions. •Design journey maps, wireframes, and prototypes that translate end-user research and field observations into product concepts, owning the UX design process and ensuring all solutions reflect real-world clinical and operational workflows before development begins. •Champion new product features and enhancements by delivering clear, engaging, and role-appropriate product demonstrations to end customers, including dental team members, office managers, and clinicians across PDS Health® practices. •Develop and execute product rollout plans in partnership with Product Managers, ensuring features reach the field in a structured and impactful way. •Serve as the on-the-ground voice of the product, translating technical capabilities into practical, day-to-day value for end users. •Coordinate with regional and operational stakeholders to schedule and deliver product walkthroughs, launch events, and adoption sprints. •Design, develop, and deliver train-the-trainer programs that equip designated super users, office leads, and support center team members to independently support product adoption within their teams. Qualifications: •Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience). •Proficiency in UX design tools such as Figma, Miro, or equivalent, with hands-on experience creating wireframes, prototypes, and journey maps. •Demonstrated ability to conduct user research, including interviews, contextual inquiry, and usability testing and synthesize findings into actionable design recommendations. •Strong facilitation, presentation, and interpersonal skills with the ability to engage and influence diverse stakeholder groups including clinicians, operations leaders, and product teams. •Demonstrated capacity to gather, synthesize, and communicate structured feedback across multiple channels, translating field observations into design and product improvements. •Highly organized with the ability to manage multiple concurrent design and rollout initiatives across different regions or customer segments. •Proficiency with Microsoft 365 (Teams, SharePoint, Excel, PowerPoint) and willingness to travel to PDS Health® practices as needed to support in-person design research and adoption activities. •This is a 100% on-site position based in Dallas, TX or Irvine, CA. •Operational familiarity with product management concepts including roadmaps, sprints, and feature releases. •Prior experience working in or closely with a product or technology team. Compensation: •$116,000 - $150,000 / year •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!