Hiring: Specialist, Business Process Management Company: Clearbrook Location: Omaha, NE Job Posted Time: 2026-09-16 11:08:20 Target Skills & Keywords : Business Analysis, Microsoft Office, Project Management, Root Cause Analysis About the job Experience: •2-3 Years of Experience in Underwriting, Claims, or Financial Operations •1-2 Years of Experience performing business analysis, with a high level of competency utilizing analytical tools to create dashboards and reports providing operational insights •3 Years of Experience in Underwriting, Claims, or Financial Operations •2 Years of Experience performing business analysis, with a high level of competency utilizing analytical tools to create dashboards and reports providing operational insights Required Skills: •Create value and capacity across multiple Argo business units through the leveraging of outsourcing, process optimization, and automation. •Utilize data and business input to identify opportunities for process efficiency and standardization across Argo Business Units. •Pull from available data points to clearly evaluate performance, identify problem areas, and inform business decisions. Utilize this data in regular communication with the business and outsourcing partners. •Partner with Argo Business Units to set Service Level goals and defined desired outcomes for outsourced and/or automated activities and actively manage our partner(s) to meet and exceed them. •Prepare process maps, procedure manuals and conduct training with outsourcing partner. Work directly with internal business customers to build, review and update such materials as required. •Transition new tasks and work types to our outsourcing partners using project management techniques to ensure new task are implemented on time and to requirements. •Effectively communicate across multiple levels of Argo management, vendor contacts, and all key stakeholders within relevant support areas to influence and drive efficiency, performance and process excellence. •Act as a primary point of contact with business users for changes, issues, and communication regarding outsourced and automation performance. Qualifications: •Exposure to Project Management spanning multiple stakeholders •Bachelor’s degree required •Excellent written and verbal communication skills, including listening skills •Strong problem solving and analytical skills •Strong organizational skills with the ability to balance and prioritize competing demands •Advanced working knowledge of MS Office Suite •Team spirit, enthusiasm and ability to cooperate with others to accomplish goals •Comfortable working alone and in teams •Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. •If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!