Hiring: Special Loans Analyst- HELOC (Remote) Company: First American Location: Fort Mill, SC Job Posted Time: 2026-09-15 12:46:24 Target Skills & Keywords : Segment About the job Experience: •1-3 years of experience •3 years of experience •2+ years of mortgage loan servicing experience preferred. Required Skills: •Provides a wide range of operational support within HELOC servicing. •Performs activities associated with the setup, maintenance, and ongoing servicing of both variable-rate and fixed-rate HELOC products. •Reviews HELOC draw requests to ensure servicing requirements are met and processes approved draw activity in accordance with established procedures. •Sets up and maintains HELOC draw segments, including fixed-rate and variable-rate segments, as applicable. •Reviews HELOC billing to ensure payment amounts, due dates, balances, and other billing elements are accurate. •Reviews and validates HELOC interest calculations and researches discrepancies as needed. •Performs loan maintenance and works exception reports to ensure HELOC accounts are accurately serviced. •Reviews HELOC account activity and transaction history to identify and resolve servicing discrepancies. Qualifications: •Required Education, Experience, Licensure & Certification •Solid functional working knowledge of fundamental concepts, practices, and procedures within mortgage servicing. •Solid functional working knowledge of HELOC servicing, including both variable-rate and fixed-rate HELOC products. •Understanding of HELOC draws, draw segments, billing, payment calculations, and interest calculations. •Demonstrated capacity to review loan activity and identify discrepancies in balances, transactions, billing, and interest calculations. •Attention to detail and ability to understand complex financial transactions. •Strong analytical, research, and problem-solving skills. •Results-oriented with a track record of delivering quantifiable results to the organization. •Understanding of HELOC servicing requirements and associated regulatory, compliance, and risk implications. •Strong verbal and written communication skills. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!