Hiring: Solutions Engineer Company: Sona Location: New York, NY Job Posted Time: 2026-09-12 13:40:01 Employment Type: Full-time / Hybrid About the job Required Skills: •Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses. •Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes. •Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail. •Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks. •Partner cross-functionally with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale. •Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell. Qualifications: •A background in scheduling, workforce management, HR tech, payroll, or adjacent products. For this founding role, knowing the space matters - you'll need to be credible in WFM conversations from day one. •You've worked in a startup or scaleup environment with a complex, modern product that changes frequently. You learn fast and thrive on ambiguity. •Strong discovery and storytelling skills - you lead with problems and outcomes, not features, and you can adapt your narrative to different personas and sectors. •You're self-starting and proactive, and capable of building process where none exists, seeking out what you need, and operating independently across timezones. •Bonus: experience with AI-powered products, or a genuine interest in applied AI. •Bonus: you've been in an early-stage solutions role and know what it takes to build the function, not just run it. Compensation: •$170,000 - $200,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!