Hiring: Solutions Engineer - DEM Company: Netskope Location: United States Job Posted Time: 2026-09-16 10:21:53 Employment Type: Hybrid Target Skills & Keywords : AWS, Azure, BGP, Bash, DNS, Datadog, Grafana, HTTP/3, JMeter, JavaScript, Linux, OpenTelemetry, Performance Testing, PowerShell, Python, REST, SQL, SaaS, Splunk, TLS, VPN, Zero Trust, macOS, npm About the job Experience: •5+ years in a Sales Engineering, Solutions Architect, or Technical Consultant role, preferably within DEM, APM (Application Performance Monitoring), or Network Performance Monitoring (NPM) sectors. Required Skills: •You won't just "demo" software; you will diagnose complex performance issues and design solutions that help enterprises ensure their employees and customers have a seamless digital experience. •Partner with Account Executive teams to participate in sales cycles, proving the value of our telemetry and analytics through technical discovery and customized proof-of-value (POV) engagements. Qualifications: •MTTR Reduction Track Record: Proven history of solving multi-vendor "blame games" by objectively proving whether a fault lies with the local device, home Wi-Fi, ISP, transit provider, security proxy, or target SaaS application. •Hybrid & Cloud Architecture: Practical background working with zero-trust network access (ZTNA), split-tunnel client steering, and enterprise cloud connections (AWS DirectConnect, Azure ExpressRoute). •The Troubleshooter: You get a rush from finding the "needle in the haystack" of a complex system. •The Storyteller: You can explain the impact of a 500ms latency improvement on employee productivity. •The Adaptable Peer: You thrive in a fast-paced environment where the tech stack evolves every quarter. •Protocol & Packet Analysis: Deep mastery of Wireshark and tcpdump to inspect TCP windowing, TLS handshakes, HTTP/1.1–HTTP/3, and payload overhead. •Hop-by-Hop Path Routing: Proficiency with MTR, BGP, DNS pathing, and ICMP/UDP probing to pinpoint latency, jitter, and packet loss across public ISPs, SD-WAN, and cloud edge proxies. •Synthetic & Performance Testing: Experience scripting synthetic transaction probes, API tests, and stress tests (e.g., ThousandEyes, Catchpoint, JMeter) to baseline throughput and SLA compliance. •Observability & Telemetry Pipelines: Hands-on work with OpenTelemetry, NetFlow/sFlow, SNMP, and custom dashboarding/alerting in platforms like Grafana, Splunk, or Datadog. •Endpoint & Local Network Diagnostics: Ability to isolate client-side issues like local Wi-Fi signal degradation, OS socket exhaustion, driver bugs, and security agent hooks on Windows/macOS. Compensation: •$177,500 - $253,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!