Solutions Analyst (Tallahassee Area)

SimpliGov - Tallahassee, FL

Hiring: Solutions Analyst (Tallahassee Area) Company: SimpliGov Location: Tallahassee, FL Job Posted Time: 2026-09-15 10:20:09 Employment Type: Remote Target Skills & Keywords : Agile, REST, RESTful, SaaS, User Experience About the job Experience: •4+ years SaaS or implementation analyst experience Required Skills: •This role is fully remote, with the expectation that the candidate is based in Tallahassee, FL or within a one-hour commute. In-person visits to state agencies are required up to one to two times per week, along with additional travel to customer locations, industry events, and company gatherings. •Engage customers using a consultative approach to understand business processes and objectives •Lead customer needs gathering through active listening and stakeholder collaboration •Translate customer needs into system designs and configured solutions •Configure workflows, forms, integrations, notifications, and reporting within the platform •Design and support integrations using RESTful APIs and third-party systems •Create PowerBI dashboards aligned to customer reporting needs •Ensure high-quality user experience through thoughtful UX configuration Qualifications: •Based within an hour's drive of Tallahassee, FL, with the ability to travel to state agencies up to twice a week •Exceptional attention to detail and emotional intelligence •Clear and concise written and verbal communication •Proven ability to manage multiple customers and projects concurrently •Demonstrated experience in application configuration and workflow design •Operational familiarity with Agile, Waterfall, and Hybrid delivery models •Awareness of user experience (UX) design/configuration principles Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!