Hiring: Solution Engineering Manager - Application Maintenance Company: National Grid Location: Waltham, MA Job Posted Time: 2026-09-13 10:28:05 Employment Type: Hybrid Target Skills & Keywords : Agile, AppDynamics, CSS, Dynatrace, Kanban, Regulatory Compliance, SAFe, Scrum, ServiceNow, Splunk About the job Experience: •10+ years in technology supporting large-scale, business-critical enterprise applications and 5+ years leading application maintenance or support organizations. Required Skills: •Lead and oversee delivering robust and effective problem management across the National Grid IS Ecosystem resulting in the provision of stable and reliable IS Services to the National Grid business. Qualifications: •Bachelor’s degree in computer science, engineering, or related field; master’s preferred. •Strong knowledge of ITIL, incident, problem, change, and release management, plus Agile delivery methods including Scrum and Kanban. •Proven regulatory, compliance, and audit experience with excellent executive communication, presentation, negotiation, facilitation, consensus-building, and team leadership skills. •Utility experience supporting CIS, billing, customer care, collections, payments, supplier services, or Meter-to-Cash processes. •ITIL, PMP, Scrum Master, SAFe, Agile, or Lean Six Sigma certification. Compensation: •$133,000 - $156,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!