Hiring: Software Support Analyst Company: Innovative Systems, Inc. Location: Pittsburgh, PA Job Posted Time: 2026-09-10 14:04:36 Employment Type: Remote Target Skills & Keywords : Azure, C, C#, C++, HTML, Java, JavaScript, Product Management, SQL About the job Required Skills: •This is a multi-faceted role in which you will combine your analytic, technical, language, and people skills to keep our customers happy while also assisting our developers and implementation consultants with projects requiring strong technical acumen. •Excellent communication skills are needed. •As a Software Support Analyst, you will use problem-solving •Opportunity to learn and work with cloud operations team gaining hands-on experience with Azure and scripting languages •Perform simple product installations – providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more! •Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos. •Provide insights that will be used to improve existing solutions and plan those of our next generation create your career path by succeeding in the application support role and be rewarded with an opportunity to advance into the cloud operations team •Programming skill with one or more programming languages such as C, C++, C#, . Qualifications: •Bachelor’s degree in a STEM concentration such as computer science,  information systems, engineering, mathematics, science, or other related concentration Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!