Hiring: Software Engineer, Workforce Operations Company: Assembled Location: San Francisco, CA Job Posted Time: 2026-09-11 10:59:36 Target Skills & Keywords : Stripe About the job Experience: •2+ years of experience building software products. Required Skills: •Building an AI agent for real-time workforce management that monitors support volume, staffing, and performance, identifies emerging problems, and recommends or takes action. •Giving the agent the context and tools it needs to make good decisions, combining live operational data, historical patterns, customer-specific policies, and the capabilities of Assembled’s WFM platform. •Designing the control and observability layer for autonomous operations, so workforce teams can understand what the agent sees, why it recommends an action, and when they want it to act automatically. •Evolving our core Workforce Operations product to support increasingly real-time and automated workflows at the scale and reliability our customers expect. •You might be a great fit if you •Have 2+ years of experience building software products. •Have shipped products end-to-end. You can point to something you helped take from idea to production, explain the product and technical tradeoffs you made, and tell us how customers responded. •Are a strong generalist. You move across the stack without ceremony and pick up new domains quickly. You care more about solving the problem than which layer it lives in. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!