Hiring: Software Customer Resident Engineer Company: Bose Corporation Location: Bloomfield Hills, MI Job Posted Time: 2026-09-10 14:50:18 Employment Type: On-site Target Skills & Keywords : Agile, Change Management, Configuration Management, Embedded Systems, Jira, Program Management, Systems Integration About the job Experience: •Five or more years of relevant experience in automotive embedded software, system integration, ECU development, or supplier design and development. •Applied hands-on capability in in-vehicle and bench integration, issue reproduction, log and trace analysis, root-cause investigation, and fix verification using relevant automotive communication protocols and diagnostic tools. •Prior resident engineering or OEM-site experience and automotive audio, active sound, or Noise Management experience, including basic vehicle electrical troubleshooting. •Operational familiarity with GM calibration and release environments. Required Skills: •Responsibility Area 1: Customer Technical Interface & Integration Support •Serve as the primary on-site technical liaison between GM Audio and Noise Management teams and Bose engineering teams for software integration, calibration, diagnostics, and implementation topics. •Support GM-led CCU integration through bench and vehicle functional checks, network and HMI diagnostics, and Bose-defined performance verification; maintain approved environments with the correct Bose software, calibrations, and program- or variant-specific BIN files. •Coordinate technical working sessions and provide support at GM campuses, the Milford Proving Ground, integration builds, Tier 1 locations, production plants, and early-production or field events as needed. •Responsibility Area 2: Issue Triage, Root-Cause Support & Fix Verification •Perform first-level triage by reproducing bench, vehicle, production, and field issues; capture logs, traces, network data, and diagnostics to isolate the likely failure domain. •Partner with Bose and GM teams on root-cause analysis and corrective action; verify fixes within the agreed local scope and provide evidence to the responsible teams for formal regression and release validation. •Maintain complete Jira records and recommend additional testing or development based on vehicle and bench findings; escalate scope, timing, and integration risks through the Customer Program Manager (CPM) and established change-control process. Qualifications: •Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Automotive Engineering, or a related technical field; a master's degree is preferred. •At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Bloomfield Hills, Michigan is: $105,700-$145,300. •Strong customer-facing and cross-functional communication skills; ability to work independently on-site and manage multiple priorities. A valid driver’s license required for GM proving-ground credentials including MPG Level 2 training, and approximately 10%-15% domestic and occasional international travel are required. Compensation: •$105,700 - $145,300 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!