Hiring: Software Configuration Engineer III (Tier III Support) Company: Coforge Location: Indianapolis, IN Job Posted Time: 2026-09-11 13:08:29 Employment Type: On-site Target Skills & Keywords : Agile, Azure DevOps, C#, Java, JavaScript, Jira, Python, Root Cause Analysis, SQL, SaaS, TypeScript About the job Experience: •Tier III Application Support experience •SaaS / Enterprise Application Support •Code Reading (Java, C#, JavaScript, Python, or TypeScript) Required Skills: •Tier III / L3 Support, Software Configuration, Root Cause Analysis (RCA), Application Support, SQL, Jira / Azure DevOps, SaaS Support, Troubleshooting, Defect Analysis, Software Testing, Agile, Java / Python / JavaScript, Technical Documentation, Incident Management & Stakeholder Collaboration. •Coforge is seeking Software Configuration Engineers with expertise in Tier III Support, Software Configuration, SQL, Root Cause Analysis, and SaaS/Enterprise Applications. •Provide Tier III technical support for a proprietary clinical trial platform within a global 24x5 support model. •Investigate and resolve complex production issues escalated from Tier II support teams. •Perform root cause analysis across application configurations, platform functionality, and software components. •Act as a Subject Matter Expert (SME) for application configuration and platform behavior. •Partner cross-functionally with Product Managers and Software Engineers to identify, document, and resolve software defects. •Analyze application code and configuration settings to understand system behavior and troubleshoot issues. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!